Conflict Resolution Is a Skill, Not a Personality Trait — and Most Schools Never Actually Teach It

Rob Heller

Published on: 30/09/2026

Conflict resolution is a specific, learnable skill, not a personality trait -- but most schools manage it as a discipline problem instead of teaching it. Here's what the workplace-conflict data shows happens when that skill never gets taught, and how Boost teaches it inside the People Skills pillar.